Information and communication technologies

The development of information and communication technology (ICT) has made life a lot easier. The news is all around us and we no longer have to wait for broadcasts or the newspaper. Accommodation, flight tickets and the taxi can be booked on the computer or smart phone in just a few clicks. Information is available at all times. This facilitates data searching and communication and has revolutionised trade and the provision of services.

The introduction of ICT has led to significant changes in the management of enterprises and in production: work processes are faster and more efficient. A number of jobs that required manual labour have been taken over by computers and robots, and the use of digital documents is increasing.

Statistics Estonia publishes data on ICT use in enterprises and households and collects data on the economic indicators of the ICT sector.

From ICT statistics one can learn, for example,

  • how many and what devices Estonian households and enterprises use;
  • the uses of the internet;
  • how much are e-commerce and cloud technology used;
  • how much do enterprises use robots and 3D printing;
  • the turnover and value added of ICT enterprises.

Statistics Estonia publishes data on ICT activities in the services sector and manufacturing. ICT activities in the services sector are the wholesale of information and communication equipment, software publishing, telecommunications, computer programming and consultancy, data processing and hosting, repair of computers and communication equipment. ICT activities in manufacturing include the manufacture of electronic components and boards, computers and peripheral equipment, communication equipment, consumer electronics, magnetic and optical media.

Based on the data, it can be assessed how Estonia is doing as a digital country and what measures are needed to advance the potential of ICT and encourage its use.

Households with internet connection 546.5 thousand
E-commerce users aged 16–74 725.1 thousand
Share of enterprises with internet connection 97.9 %
Share of enterprises selling via website 18.7 %
Turnover 1.24 billion euros
Value added 2.00 billion euros
Share of enterprises with website 76.2 %
Share of households with internet connection | 2009–2023
Enterprises with a website and with the possibility of online ordering or reservation or booking | 2015–2023

People prefer e-commerce while enterprises prefer cloud services

According to Statistics Estonia, 56.5% of the population aged 16–74 used e-commerce in the last three months. Compared to last year, the overall popularity of e-commerce has remained the same, but the amounts spent on purchasing goods and services have increased. The results of the enterprise survey showed that more than half of the companies using the internet use paid cloud services.
Read more 17. September 2020

The use of sharing economy services is growing

According to Statistics Estonia, in 2018, the share of internet users among 16–74-year-olds reached 89%, which is 1 percentage point more than a year ago. The share of internet users who ordered accommodation and transport services from private persons increased by 4 and 3 percentage points, respectively.
Read more 19. September 2018